Navigating Hawaiian Airlines Cancellation Policy for Maximum Refunds

December 2, 2024 | Posted at 2:35 am | by NameChange (Follow User)

No matter when you reserve your ticket. In unforeseen circumstances, you will always be propelled to cancel your appointments. If you booked your ticket with Hawaiian Airlines, you don’t need to worry about your money and the process of canceling your flight. 

The Hawaiian Airlines cancellation policy and refund policy make travel much more manageable and offer flexibility to ensure hassle-free travel. Under the refund policy, you can apply for a refund through the website or with the assistance of its customer service. However, Hawaiian Airlines name change, flight change, and many other policies include a variety of characteristics to ensure a seamless travel experience. This post will teach you about the complete specifics of the cancellation & refund policy. 

Check Hawaiian Refund Policy Terms & Conditions Before Submitting the Request Form.

When your Hawaiian reservation is eligible for a refund, Hawaiian Airlines will be entirely liable for issuing a refund by the terms listed below. 

  • According to the Hawaiian Airlines cancelation policy, the flight ticket must be issued on the Hawaiian Airlines ticket stock. 
  • After 12 months from the passengers’ initial issue date, no reimbursement will be given for relinquished tickets. 
  • If passengers cancel a flight within 24 hours, you will get the refund through the original payment within business days.
  • Unless the traveler decides to accept a travel credit instead of the Hawaiian Airlines cancellation refund within a year of the date of booking, they will be accessed the following cancellation fee:
  • Refund request within the state of Hawaii: 150 USD
  • Refund request for travel within the united states: 200 USD
  • As per the flight cancellation policy, the airline will refund the tickets within 7 business days for credit card purchases. In addition, a refund process can take 20 business days for bookings purchased with cash, bank transfer, cheque, and other forms of payment.

Hawaiian Airlines Refund Policy: Eligible Criteria

Hawaiian Airlines has different refund policies depending on the type of ticket you purchased and the specifics of your cancellation. Before you cancel your trip, you must understand the eligibility criteria to get a 100% refund. Hence, here are some of the eligibility requirements you must keep in mind:

1 – Fully refundable tickets: refundable ticket holders are allowed to cancel their flight and get a refund under Hawaiian Airlines cancellation policy. Although the refundable ticket is more overpriced than the non-refundable ticket, they offer more pliability when it comes to modifications.  

2 – Non-refundable tickets: In non-refundable ticket scenarios, you may still be eligible for a refund under the following conditions:  

  • The passenger or their family member has passed away.
  • The passengers have a medical emergency that averts them from traveling.
  • When the passenger is a military service member

Note: In such situations, you must provide documentation to support your claim. Additionally, Hawaiian Airlines levies a non-refundable ticket cancellation fee that will be subtracted from your refund. 

3 – Basic economy ticket: You are not eligible for a refund with a basic economy ticket. Although these tickets are the cheapest option, they come with the least.

4 – Award tickets: Using award miles, you are eligible for a refund of your miles and any fees paid. However, you must cancel your flight at least 60 days before departure. If you cancel your journey within 60 days of departure, you acquire a partial reimbursement, and the actual amount will rely on the award ticket type.

How to Acquire a Refund After Canceling a Flight with Hawaiian Airlines?

Hope you are now aware of the Hawaiian refund procedure. The next step is to submit the request form if you qualify for a refund. Here are some tried-and-true techniques to get you started:

An online method for a refund

  • First: Visit the Hawaiian Airlines website.
  • Second: Tap the “Manage flight” option.
  • Third: Enter the booking details and select the flight you want to cancel.
  • Fourth: Follow the on-screen prompts to cancel the flight and request a refund.
  • Fifth:  Provide documentation to support your claim, If you cancel a non-refundable ticket.
  • Sixth: Once your refund is processed, the confirmation email will be sent to your registered email address.

An offline method for a refund

  • First:  Dial the toll-free number of Hawaiian Airlines 
  • Second: Listen to the voice instructions.
  • Third: Follow the instructions and press the key to connect with its customer service.
  • Fourth: Share the information about your canceled flight with the customer service department. 
  • Fifth: Request a refund from the customer service staff.

Final Thoughts!

Hawaiian Airlines, the larger carrier in the USA state of Hawaii, comes with many policies such as Hawaiian Airlines name change, flight change, and cancellation policy. Additionally, after reading this guide, we hope you understand Hawaiian Airlines refund policy and how to seek a refund online or in person. If you face any issue during the process, you may contact the customer service staff over the phone. You can also call +1-800-865-1848 to have professional guidance on Hawaiian Airlines cancellation policy and refund policy.